Your privacy
As a visitor to this Site, you can engage in activities without providing any personal information. Communicomm Pty Ltd may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Communicomm Pty Ltd may ask that you provide us personal information, such as your first and last name, mailing address (including Postcode), e-mail address, telephone and fax numbers, and other personal information.
When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the Site, Communicomm Pty Ltd may also collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we may log environmental variables, such as time of access, browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Communicomm Pty Ltd uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.
Communicomm Pty Ltd also uses such environmental variables to assist in fraud prevention and will provide such detail as required to law enforcement activities in accordance with the Telecommunications Act 1997.
Communicomm Pty Ltd has established relationships with various businesses and organisastions whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that Communicomm Pty Ltd customers might find useful. In order to use those services, you may be required to provide personal information to these businesses or organisations. Unless expressly provided to the contrary, personal information that you provide while you are visiting their Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these businesses and organisations often provide that they will share with Communicomm Pty Ltd personal information collected from you. In such instances, Communicomm Pty Ltd may use this information in a manner consistent with this Privacy Policy.
How your personal information is used
Communicomm Pty Ltd collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about upgrades, special offers, and other products and services of Communicomm Pty Ltd and selected third parties.
Communicomm Pty Ltd may collect information about the use of the Site; such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Communicomm Pty Ltd may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar purposes.
Your choices with respect to personal information
Communicomm Pty Ltd recognises and appreciates the importance of responsible use of information collected on this Site. Without your consent, Communicomm Pty Ltd will not communicate any information to you regarding products, services and special offers available from Communicomm Pty Ltd, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Communicomm Pty Ltd will also not provide your name to other companies or organisations without your consent.
There are other instances in which Communicomm Pty Ltd may divulge your personal information. Communicomm Pty Ltd may provide your personal information if necessary, in Communicomm Pty Ltd's good faith judgement, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Communicomm Pty Ltd or others.
Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of Communicomm Pty Ltd products or services or registering a product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Communicomm Pty Ltd personnel have access to via password.
Personal information that you provide that does not constitute Registration Information is accessible only to selected Communicomm Pty Ltd personnel via password. Since this information is not accessible by you directly, you will be asked to submit your request in writing in order to obtain such information, which in turn will be supplied by return postal mail.
Please note that any information you post to a public bulletin board or chat room is available to all persons accessing that Site.
Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use 'cookies' to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Communicomm Pty Ltd to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
While Communicomm Pty Ltd uses cookies to track your visit to our web site, and Web servers automatically log the IP/Internet address of your computer, Communicomm Pty Ltd does not use this information to identify you personally except as described above.
Updating your personal information
You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, You may access and correct your personal information and privacy preferences by logging onto our web site or writing to Communicomm Pty Ltd at:
Communicomm Pty Ltd
PO Box 1198
Joondalup BC
WA 6919
Please include your account number, user name, name, address, and/or e-mail address when you contact us.
Personal information submitted through this Site that is not Registration Information is not accessible online. To access and/or correct such information, you may write Communicomm Pty Ltd at:
Communicomm Pty Ltd
PO Box 1198
Joondalup BC
WA 6919
In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.
Privacy-related complaints
Communicomm Pty Ltd takes its user's privacy concerns seriously. If you believe that Communicomm Pty Ltd has not complied with this Online Privacy Policy with respect to your personal information, you may write the Communicomm Pty Ltd Privacy Officer at the address indicated above.
In your letter, please describe in as much detail as possible the ways in which you believe that the Communicomm Pty Ltd Online Privacy Policy has not been complied with. We will investigate your complaint promptly.
